Small animal consultations are by appointment only at our Brooke and Long Stratton surgeries. Computer records are linked between the two surgeries. We ask that you report to reception immediately on arrival at the surgery. If your dog is coughing or barks a lot or does not like other dogs, you can wait outside or in your car until the vet calls you in for your appointment. We ask that all cats, rabbits and small cage pets are brought to their consultation in a securely fastened and suitable pet carrier and that all dogs are on a securely fitting collar and lead or slip lead.
We run a 24 hour, 7 days a week emergency service. Please ring our usual telephone number, giving contact details and the nature of your call to our emergency service and they will get a vet from our practice to ring you back. The vet will then give you a mutually convenient appointment to be seen. There is an additional charge when seen out of hours.
Appointments with our qualified nurses are available every day. Nail clipping, suture removals and other procedures can be undertaken by the nurses at these appointments. The nurses also run weight clinics for overweight pets. Regular weighing and encouragement for owners plus any dietary adjustments can be made.
Routine operations are generally performed in the mornings to allow your animal time to recover post operatively before you collect in the afternoon. You will be advised, in advance of your pet's operation, about witholding water and food to ensure your pet has an empty stomach before their operation. You will be given an admission appointment for the morning of your pet's operation where you will generally be seen by one of the practice nurses. The admissions nurse will advise you on when you should contact the practice to get a collection time.