Meet the Admin or Accounts at Chapelfield


Emma Cooper

Equine Accounts and Insurance Administrator
Emma joined us in 2019​ and spends her spare time horse riding, running and walking her dogs!

Tiffany Derham

BSc (Hons), NPTC Qualified Chainsaw Operative
Marketing Co-ordinator
After working for a number years for a variety of animal welfare charities, Tiffany joined Chapelfield Veterinary Practice in 2003.


Picture of Donna Grewer

Donna Grewer

Donna has worked for Chapelfield in Costessey for so long, she can't remember when she started (approx 25 years ago). She lives with her two dogs and an ex feral, rescued kitten.

Long Stratton

Jayne Redhead

Jayne Redhead

Accounts administrator
Jayne joined the accounts department in 2002 and deals with the small animal accounts and insurance claims in this very busy office. Jayne has a large family but when she has some free time she enjoys cooking, reading and spending time with her Grandchildren.
Jayne Scott

Jayne Scott

Practice Manager
Jayne joined the practice as an Admin Assistant in 2005 after a career as an Accounts Manager. After a brief break she returned to join the reception team and subsequently the very busy dispensary. Now Jayne has taken on the challenge of Practice Manager. Out of work, Jayne enjoys spending time with her two dogs; Rita and Betty. Jayne has qualified as an SQP.
Wendy Peacock brushing dog

Wendy Peacock

Coming soon...
Picture of Tracy Smith with her dog

Tracy Smith

Receptionist / Administrator
Tracy moved to Norfolk in 2016 from Shropshire. She has over 6 years experience in working as a practice administrator for large animal vets. I am also a L-SQP.  In her spare time, she enjoys frequent visits to Starbucks for a 'Skinny Caramel Macchiato' and walking her two Shar-peis "Loki and Macy."


Susan Cooper

Dispenser & Accounts
Dispenser & Accounts

Linda Wood

Accounts and Payroll Manager
In her spare time Linda attends singing and tap dancing classes and has been in a number of musical shows. She enjoys visiting new places on holiday and spending time with her Grandchildren. Linda has a much-loved lazy cat called Leo.

Michelle Kay

Accounts Administrator
Michelle joined us in 2006. When not at work she enjoys cooking, being a nanny and swimming. 

Jill Smyth

Office Manager
Jill has long service with Chapelfield for over twenty years. Jill is in charge of the sales ledger. In her spare time Jill enjoys retail therapy, eating out and lots of good holidays.


Emma Lake BSC(Hons)

Practice Administrator
Emma became Practice Manager in 2018, after working at CVP since 2010 on reception. She studied at Easton College achieving a Degree in Animal Science and Welfare. Out of work, Emma enjoys spending time with her pets and walking her dog, Spud.
Picture of Carey-Anne Walden

Carey-Anne Walden

Accounts Administrator
Carey-Anne has worked for Chapelfield Surgery since July 2013. She is responsible for the daily banking as well as day-to-day reception tasks. Outside of work, she enjoys walking as well as watching her two sons playing their various sports. She also enjoys sewing and knitting and travelling when time and money permits!