Long Stratton 01508 530686
Norwich 01603 629046
Wymondham 01953 602139
Costessey 01603 743725
Brooke 01508 558228

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Wymondham

Established in Wymondham for over 100 years, we provide a friendly and comprehensive pet care service with modern equipment and facilities.

Our own vets and nurses are on call 24 hours a day, every day of the year for accident and emergency cases, so you can depend on us to be there when you need us most. We are committed to providing an excellent healthcare and advice service for all your companion animals and family pets.

  • On site lab tests with blood screening available same day.
  • Routine X-ray screening for congenital conditions.
  • Pet passports and exports.
  • Regular preventative health checks are encouraged.
  • Dedicated dental station.
  • Piped oxygen to all work stations and automatic scavenging.
  • Emergency oxygen therapy in both cat and dog wards.
  • We welcome all pets; rabbits, guinea pigs, rats, hamsters, gerbils, ferrets, cage birds and tortoises are very welcome.
  • Separate ward areas for dogs and cats with under floor heating, glass doors and a walk-in cage for large dogs.
  • Early reception of puppies and kittens for vaccination and advice on bonding and life management. Post purchase examination is encouraged.
  • Routine surgical procedures and emergency procedures are catered for in our comprehensive surgical system including neutering, fractures and other orthopaedic procedures and soft tissue surgery. This is aided by our digital x-ray facility and ultrasound.

Opening Hours

Monday - Friday:  8:00am - 6:30pm

Saturday: 9:00am - 12:00pm

Sunday: Closed

Learn more about our services

Branch Information

  • Admissions & Discharges
  • Pharmacy
  • Payment & Insurance
  • Second Opinions/ Referrals

Admissions & Discharges

Admissions

Admissions for day procedures and operations are made by appointment between 8am and 10am. We stagger these appointments so we can write out the admissions form, complete contact details and discuss the procedure and tests that the vet will do. Please allow about 10 minutes for this to be done.

Discharges

We request that you telephone the practice at 3:00pm to find out what time your pet will be discharged after a day procedure or operation. The usual pick up time is between 4:00pm and 6:30pm. At discharge, you will be seen by either the vet who performed the operation or day procedure or by a nurse. They will give you instructions for after care and book a post op check appointment. Post op checks and suture removal appointments are free of charge after an operation.

Pharmacy

The pharmacy is open between 9:00am and 11:30am, 2:00pm - 3:30pm and 5:15pm - 6:30pm. Please can you ring in for a repeat prescription at least 24 hours before collection. In accordance with the RCVS Good Practice Guide, we ask that every three months your pet receives a medicine check appointment before any further repeats can be prescribed. 

Important Notes on Prescriptions

Prescriptions are available from this practice.

You may obtain Prescription Only Medications, Category V,(POM-Vs) from us OR ask for a prescription and obtain these medicines from another veterinary surgeon or a pharmacy. We may prescribe POM-Vs only for animals under our care.

A prescription may not be appropriate if your animal is an in-patient or immediate treatment is necessary. You will be informed, on request, of the price of any medicine that may be dispensed for your animal.

The general policy of this practice is to re-assess an animal requiring repeat prescriptions every 3 months, but this may vary with individual circumstances.

Further information on the prices of medicines is available on request.

Payment & Insurance

We ask that payment is received on the day of treatment, day procedure or operation. We do not run small animal accounts. If you have insurance cover and wish to claim for treatment done, please can you pay us first and bring in your claim form for us to complete. We will then return the completed claim form to you, so you can send off direct to the insurance company. Only under exceptional circumstances and with prior notice and agreement, can you pay by a monthly payment plan.

Second Opinions/ Referrals

Please note that at any time during your pet’s treatment you may request a second opinion or referral. We will be happy to advise on second opinion/referral centres and provide clinical notes etc. to the referral centre. Occasionally a referral is the desired course of action in complicated small animal and equine cases. If this situation arises the treating veterinary surgeon will discuss this with you.

You can make an appointment by telephoning 01953 602139 any time between 8:00am - 7:00pm Monday to Friday and 9:00am - 12:00 noon on Saturdays. Please state which vet you would prefer to see and which animal is to be treated and the reason for the appointment. We will endeavour to give you the appointment of your choice. Spaces fill up quickly, so please give as much advance warning as possible. You may also call into the surgery to make an appointment, if this is more convenient.

Please can you telephone us as soon as possible if you wish to cancel an appointment previously booked.

Directions

How To Find Us

FROM THE TOWN CENTRE

If coming from the town centre proceed along Norwich Road past the Bridewell Museum on your right. Turn right into Postmill Close, which is on the corner of the new Morrison’s Store. This is our road and we are the first building on your left. There is a large sign in our Car Park. 

FROM WAITROSE DIRECTION

From the Waitrose Supermarket direction (which would be on your left) proceed down the old Norwich Road towards the town centre. Go past Abbeygate Garage and the High School which are both on your right. 500 metres further on you will see a turning on your left. Turn here into Postmill Close which is on the corner of the new Morrison’s Store. We are the first building on the left. You will see our large sign in the car park.

FROM ATTLEBOROUGH DIRECTION

From the Attleborough direction go over the traffic lights onto Harts Farm Road and proceed 500 metres until you see a turning on your left. Enter the new road system for Morrison’s new store, and our practice is in front of you on the right. There is a large sign in our Car Park. 

FROM POLICE HEADQUARTERS DIRECTION

Coming from the Police Headquarters direction, proceed along the Harts Farm Road until you see a turning on your right. Turn right into the new road system for Morrison’s store, and our practice is in front of you on the right. There is a large sign in our Car Park.

Contact Details

Chapelfield Veterinary Partnership
Postmill Close Wymondham Norfolk NR18 0NL
Telephone 01953 602 139
Fax 01953 606 206

Website www.chapelfieldvets.co.uk 
Email cvwymondham@btconnect.com

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